NOTE: Electronic equipment and accessories, i.e. hand held walkie talkies are only returnable to RADIOBARNSTORE.COM in NEW and Unopened condition within the 7 days after being delivered and/or received (RADIOBARNSTORE.COM RMA Request is required for returns and subject to a 25% restocking fee.)
(Click here: Store Policy for Details) However in an event there are issues of said product; warranty, repair and/or replacement will be handled directly between the consumer and BaofengTech During the Warranty Coverage Period. Click link to be directed to BaofengTech Warranty & Repair Center for info: https://baofengtech.com/product-repair.
STEP 1: Go To: https://www.baofengtech.com and at the upper right hand side, you will see a drop down menu labeled "SUPPORT", which you will need to click to get to the support center.